Wednesday, November 13, 2019

Telstra Phonecard Assistance Project

We have $5.00 Telstra Phonecards for services to distribute to young people. Under the Program, participating services or agencies have the discretion to issue Telstra Phonecards according to the eligibility guidelines listed below. Telstra respects the independence of the agency's assessment. The decision by the agency to issue or not issue a Phonecard shall be final.


The service must assess the person as being a person, residing in Australia, who depends/relies on public payphones from time to time for their communications. It is expected in most cases that the person receiving the Phonecard will either:

  • have a current Australian Health Care Card; or
  • have a current Australian Centrelink Jobs Network Card; or
  • be a new arrival in Australia with a temporary Protection Visa; or
  • have a current Australian Centrelink Pensioner Concession Card (including an Age Pension, or a Disability Support Pension and Carer Payment recipient); or
  • have a current Australian Veterans' Affairs Pensioner Concession Card; or
  • be in a crisis situation; or
  • be in a situation where there is a high risk to safety and security, where privacy is paramount (eg. domestic violence); or
  • be a job seeker.

Distribution Process

The Youth Coalition will give services the phonecards in multiples of ten, with a maximum of 50 cards per service. Services interested in receiving phonecards should contact (02) 6247 3540 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Services can pick up the phone cards from the Youth Coalition Office - 46 Clianthus St, O'Connor ACT.

Distribution will be based on a first in, first served basis.


We would like to thank Telstra for their participation and support of this important initiative.